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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Toolooze

April 23, 2026

5  out of  5
rating by Angela Toolooze
"I have had the pleasure of working with Jordan at Michael's office the past 2 weeks. While going through 2 life events in the past month Jordan has gone above and beyond what my expectations are. He was knowledgeable, supportive, and handled my distress so professionally. I could not recommend a better partner for ALL my insurance needs than this office, specially Jordan. Thank you again Jordan"
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Chad Young

February 21, 2026

5  out of  5
rating by Chad Young
"Megan is great to work with"
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Jacqueline Hockenberg

January 29, 2026

5  out of  5
rating by Jacqueline Hockenberg
"I cannot say enough great things about my experience with State Farm, and especially with Michael Marquez. Michael is incredibly attentive, understanding, and consistently goes above and beyond to provide exceptional service. He is extremely knowledgeable and always takes the time to explain options clearly while making sure I’m getting the best deal possible. I truly appreciate how reliable and responsive he is—it makes such a difference knowing I can trust him with my insurance needs. Working with Michael has been an absolute pleasure, and I highly recommend him to anyone looking for top-tier service and support!"
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Caroline Koncki

January 28, 2026

5  out of  5
rating by Caroline Koncki
"I’ve had a great experience with the State Farm Michael Oerhke branch. The process has been personal, easy, and fair from start to finish, and that consistency has continued over time. A special shoutout to agent Michael Marquez for helping with my home insurance—he’s been knowledgeable, responsive, and straightforward, which made everything feel simple and stress-free. Overall, a reliable and pleasant experience."
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Jonathan Moreno Gonzalez

January 23, 2026

5  out of  5
rating by Jonathan Moreno Gonzalez
"Great experience and thoroughly explained by Jordan, recommend him for a good experience when considering switching"
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jeff mullikin

January 23, 2026

5  out of  5
rating by jeff mullikin
"Jordan Russo-Hicks was an incredible help and resource as I was navigating our move to Lee's Summit, MO. I reached out to over a dozen insurance agents and Jordan was not only the most responsive, but he was also the individual who pressured me the least. He took the time to answer my questions and it felt like I was talking to a friend and not a sales person."
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Gwenn Cobbins

January 15, 2026

5  out of  5
rating by Gwenn Cobbins
"My experience with Jordan was wonderful. He was very patient an made sure I had a full understanding of my products and services I was receiving. I had a very pleasant experience."
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Robert Nicholas

December 3, 2025

5  out of  5
rating by Robert Nicholas
"I was shopping car & home rates and reached out to this agency. I had a very pleasant experience with Jordon. He was very patient, knowledgeable and listened to my needs. He made it a pleasure to deal with State Farm."
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Mackenzie Hill

November 21, 2025

5  out of  5
rating by Mackenzie Hill
"Michael is so knowledgeable! He makes the insurance process so comfortable and reassuring! 5/5 star experience!!!"
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Kaiden Fothergill

November 20, 2025

5  out of  5
rating by Kaiden Fothergill
"Wonderful staff"
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Elizabeth Davis

October 9, 2025

5  out of  5
rating by Elizabeth Davis
"Always very helpful and there when you need them."
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Kaitlin McKinnie

October 9, 2025

5  out of  5
rating by Kaitlin McKinnie
"The best insurance agent in the city! Always handles every situation with precision and care. 10/10!"
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janet duckworth

August 22, 2025

5  out of  5
rating by janet duckworth
"Are we talking about phone consultations and/or client questions and answers from the Agent, or are you submitted statements and I can specifically answer what you want me to answer. Otherwise, not sure where I am to start. Phone calls, mail in questons and answers, or what and when? Let me know; this is a busy time./jpd"
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Mikel Henderson

July 31, 2025

5  out of  5
rating by Mikel Henderson
"Jordan Hicks was great! I wanted a quote because I’m thinking of getting a new car and the process was easy and quick!"
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Bev Russo-willard

July 30, 2025

5  out of  5
rating by Bev Russo-willard
"Jordan was cordial and helpful with our account, so nice to be working with such a professional organization."
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Deitri Taylor Ellis

July 30, 2025

5  out of  5
rating by Deitri Taylor Ellis
"Jordan Russo-Hicks helped me with a time sensitive need. I needed notary insurance. Jordan provided me with everything I needed."
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Donna Lyman

July 24, 2025

5  out of  5
rating by Donna Lyman
"Insurance affordable for me for house and car. Mike worked with me very closely to get all my needs/wants covered. Roof checked. Able to pay monthly to help me budget my costs. Mike patient, kind, caring, took time to explain things, and was never rushed."
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Richard Shackelford

May 22, 2025

5  out of  5
rating by Richard Shackelford
"Excellent communication and assistance with our claim."
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Jim Mc Dowell

May 22, 2025

5  out of  5
rating by Jim Mc Dowell
"My insurance was coming due within a few days & I needed to switch companies. I called Michael Oehrke at State Farm Insurance & was able to accomplish my goal with time to spare. Michael answered all my questions & taught me many things I didn’t know about insurance. I wound up getting much better coverage & actually saved money compared to what I was paying before. Michael was very professional, thorough & personable. I have had the same great experience with everyone that I’ve talked to there since signing up. It was a very refreshing experience. I highly recommend Michael Oehrke at State Farm. You won’t be disappointed!"
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Jordan Russo-Hicks

May 14, 2025

5  out of  5
rating by Jordan Russo-Hicks
"Great guy!"
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Briana Ketelsen

March 8, 2025

5  out of  5
rating by Briana Ketelsen
"Great guy! He puts back into his community and it’s much appreciated. He gave the local police department gift cards to a local restaurant and we were so thankful!"
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Desiree Garver

March 8, 2025

5  out of  5
rating by Desiree Garver
"Michael has been the best agent one could ask for! I’ve been multiple providers and agents and he is hands down the best of the best. Between getting a new vehicle, moving, windshield chips… he always comes to the rescue and fast."
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Megan Klopp

March 7, 2025

5  out of  5
rating by Megan Klopp
"I can’t say enough great things about Michael Oehrke and his team at State Farm! From the very first interaction, they have gone above and beyond to provide outstanding customer service and ensure I have the best coverage for my needs. They are knowledgeable, friendly, and always take the time to explain policies in detail, making sure I feel confident in my choices.

Whether I’ve needed help with a claim, a policy adjustment, or just had general questions, Michael has been incredibly responsive and supportive. They truly care about their clients and make the insurance process smooth and stress-free.

If you’re looking for an agent who is professional, trustworthy, and genuinely invested in helping you, look no further than Michael Oehrke at State Farm. I highly recommend them!"
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Dallas Mosley

February 21, 2025

5  out of  5
rating by Dallas Mosley
"Family has been with this company for 10+ years and has helped us out through all our ups and downs please look at them and trust them to help you through your lows and take the weight off of your shoulders"
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Kelsey Patterson

February 18, 2025

1  out of  5
rating by Kelsey Patterson
"My husband has had coverage with StateFarm for almost 5 years and he’s never been able to talk to his assigned agent, Michael Oehrke, not one single time. We’ve reached out several times but always have to speak to someone else. He originally was on a joint plan with his father; unfortunately, last year their house was struck by lightning and they were dropped by StateFarm. My husband continued to keep his coverage with StateFarm, however after the recent fires in California, his rate has gone up tremendously! My husband commutes no more than 20 miles a day for work and has a squeaky clean driving record, but was being charged nearly $200/month, which is just outrageous! We have tried contacting Michael multiple times, but again he has never retuned our calls.

Due to this negligence and poor service, my husband switched to Progressive and is paying 30% less than what he was being charged with his StateFarm policy!

I’m not sure how Michael’s office has received so many high ratings, but myself, my husband, his dad and several other family friends have had nothing but bad experiences with this office!"