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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad Young

February 21, 2026

5  out of  5
rating by Chad Young
"Megan is great to work with"
We responded:
"Thank you, Chad, for sharing your positive experience. It's wonderful to hear that Megan has been great to work with. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Jacqueline Hockenberg

January 29, 2026

5  out of  5
rating by Jacqueline Hockenberg
"I cannot say enough great things about my experience with State Farm, and especially with Michael Marquez. Michael is incredibly attentive, understanding, and consistently goes above and beyond to provide exceptional service. He is extremely knowledgeable and always takes the time to explain options clearly while making sure I’m getting the best deal possible. I truly appreciate how reliable and responsive he is—it makes such a difference knowing I can trust him with my insurance needs. Working with Michael has been an absolute pleasure, and I highly recommend him to anyone looking for top-tier service and support!"
We responded:
"Thank you so much for sharing your wonderful experience with us. It's fantastic to hear how Michael Marquez has made such a positive impact on your insurance journey. His dedication to providing attentive and knowledgeable service is something we truly value, and we're delighted to know he has been able to meet your needs so effectively. Your recommendation means a lot, and we're grateful for your trust in us."
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Caroline Koncki

January 28, 2026

5  out of  5
rating by Caroline Koncki
"I’ve had a great experience with the State Farm Michael Oerhke branch. The process has been personal, easy, and fair from start to finish, and that consistency has continued over time. A special shoutout to agent Michael Marquez for helping with my home insurance—he’s been knowledgeable, responsive, and straightforward, which made everything feel simple and stress-free. Overall, a reliable and pleasant experience."
We responded:
"Thank you, Caroline, for sharing your positive experience with our team. It's wonderful to hear that the process has been personal, easy, and fair for you. Michael Marquez will be pleased to know his efforts in assisting with your home insurance were appreciated. We strive to provide reliable and pleasant service, and your feedback reinforces our commitment to these values. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Jonathan Moreno Gonzalez

January 23, 2026

5  out of  5
rating by Jonathan Moreno Gonzalez
"Great experience and thoroughly explained by Jordan, recommend him for a good experience when considering switching"
We responded:
"Thank you, Jonathan, for sharing your positive experience. It's wonderful to hear that Jordan was able to provide you with a thorough explanation and make your experience a great one. Your recommendation means a lot, and we're glad to have been able to assist you with your health insurance needs. If there's anything else we can do for you, please let us know."
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jeff mullikin

January 23, 2026

5  out of  5
rating by jeff mullikin
"Jordan Russo-Hicks was an incredible help and resource as I was navigating our move to Lee's Summit, MO. I reached out to over a dozen insurance agents and Jordan was not only the most responsive, but he was also the individual who pressured me the least. He took the time to answer my questions and it felt like I was talking to a friend and not a sales person."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jordan was able to assist you so effectively during your move to Lee's Summit. We strive to provide a supportive and pressure-free environment, and it's great to know that Jordan made you feel comfortable and well-informed. Your feedback is greatly appreciated, and we're glad to have been a part of your transition."
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Gwenn Cobbins

January 15, 2026

5  out of  5
rating by Gwenn Cobbins
"My experience with Jordan was wonderful. He was very patient an made sure I had a full understanding of my products and services I was receiving. I had a very pleasant experience."
We responded:
"Thank you for sharing your positive experience with Jordan. It's great to hear that he was patient and ensured you had a full understanding of your products and services. We're delighted to know you had a pleasant experience with us. Your feedback is greatly appreciated."
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Robert Nicholas

December 3, 2025

5  out of  5
rating by Robert Nicholas
"I was shopping car & home rates and reached out to this agency. I had a very pleasant experience with Jordon. He was very patient, knowledgeable and listened to my needs. He made it a pleasure to deal with State Farm."
We responded:
"Thank you, Robert, for sharing your experience. It's wonderful to hear that Jordon was able to assist you effectively and make your interaction with us enjoyable. We appreciate your feedback and are glad you found our service helpful. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Mackenzie Hill

November 21, 2025

5  out of  5
rating by Mackenzie Hill
"Michael is so knowledgeable! He makes the insurance process so comfortable and reassuring! 5/5 star experience!!!"
We responded:
"Thank you so much for your kind words, Mackenzie! It's fantastic to hear that the insurance process felt comfortable and reassuring for you."
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Kaiden Fothergill

November 20, 2025

5  out of  5
rating by Kaiden Fothergill
"Wonderful staff"
We responded:
"Thank you so much for the fantastic review! It's wonderful to hear that you had such a positive experience. We're here to help whenever you need us!"
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Elizabeth Davis

October 9, 2025

5  out of  5
rating by Elizabeth Davis
"Always very helpful and there when you need them."
We responded:
"Thank you, Elizabeth, for your wonderful feedback. It's great to hear that you find our team helpful and reliable. We appreciate your trust in us and are committed to continuing to provide the support you need. Your satisfaction is our priority, and we're here whenever you need assistance."
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Kaitlin McKinnie

October 9, 2025

5  out of  5
rating by Kaitlin McKinnie
"The best insurance agent in the city! Always handles every situation with precision and care. 10/10!"
We responded:
"Thank you, Kaitlin, for your wonderful feedback! It's fantastic to hear that you feel well taken care of and that our efforts to handle each situation with precision and care are appreciated. Your support means a lot, and we're here whenever you need assistance."
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janet duckworth

August 22, 2025

5  out of  5
rating by janet duckworth
"Are we talking about phone consultations and/or client questions and answers from the Agent, or are you submitted statements and I can specifically answer what you want me to answer. Otherwise, not sure where I am to start. Phone calls, mail in questons and answers, or what and when? Let me know; this is a busy time./jpd"
We responded:
"Thank you for your feedback. It sounds like there might be some confusion about the process, and I apologize for any inconvenience. We aim to make communication as clear and efficient as possible. If you have specific questions or need clarification on any aspect, please feel free to reach out directly. Your time is valuable, and we're here to assist you in any way we can."
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Mikel Henderson

July 31, 2025

5  out of  5
rating by Mikel Henderson
"Jordan Hicks was great! I wanted a quote because I’m thinking of getting a new car and the process was easy and quick!"
We responded:
"Thank you, Mikel, for sharing your experience with us. It's wonderful to hear that Jordan made the process of getting a quote for your new car easy and quick. We appreciate your feedback and are delighted to know that you had a positive experience with our team. If you have any more questions or need further assistance, feel free to reach out."
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Bev Russo-willard

July 30, 2025

5  out of  5
rating by Bev Russo-willard
"Jordan was cordial and helpful with our account, so nice to be working with such a professional organization."
We responded:
"Thank you for the great review, Bev. We truly appreciate your great feedback. "
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Deitri Taylor Ellis

July 30, 2025

5  out of  5
rating by Deitri Taylor Ellis
"Jordan Russo-Hicks helped me with a time sensitive need. I needed notary insurance. Jordan provided me with everything I needed."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Jordan was able to assist you promptly with your notary insurance needs. We appreciate your feedback and are glad to know you received everything you required. Your satisfaction is important to us, and we're here to help whenever you need assistance."
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Donna Lyman

July 24, 2025

5  out of  5
rating by Donna Lyman
"Insurance affordable for me for house and car. Mike worked with me very closely to get all my needs/wants covered. Roof checked. Able to pay monthly to help me budget my costs. Mike patient, kind, caring, took time to explain things, and was never rushed."
We responded:
"Thank you, Donna, for sharing your experience. It's wonderful to hear that the team was able to assist you in finding affordable insurance solutions for your house and car. We’re glad that the personalized attention and thorough explanations made a positive impact on your experience. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Richard Shackelford

May 22, 2025

5  out of  5
rating by Richard Shackelford
"Excellent communication and assistance with our claim."
We responded:
"Thank you, Richard, for sharing your positive experience. It's wonderful to hear that our communication and assistance met your expectations during your claim process. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jim Mc Dowell

May 22, 2025

5  out of  5
rating by Jim Mc Dowell
"My insurance was coming due within a few days & I needed to switch companies. I called Michael Oehrke at State Farm Insurance & was able to accomplish my goal with time to spare. Michael answered all my questions & taught me many things I didn’t know about insurance. I wound up getting much better coverage & actually saved money compared to what I was paying before. Michael was very professional, thorough & personable. I have had the same great experience with everyone that I’ve talked to there since signing up. It was a very refreshing experience. I highly recommend Michael Oehrke at State Farm. You won’t be disappointed!"
We responded:
"Thank you, Jim, for sharing your experience with us. It's wonderful to hear that Michael was able to assist you in finding better coverage while also saving you money. We're glad that you found the service professional and personable. Your recommendation means a lot, and we're pleased to know that your interactions with our team have been consistently positive. We appreciate your trust in us for your insurance needs."
Profile photo of Jordan Russo-Hicks

Jordan Russo-Hicks

May 14, 2025

5  out of  5
rating by Jordan Russo-Hicks
"Great guy!"
We responded:
"Thank you, Jordan, for your kind words and the perfect rating. It's wonderful to know you had a positive experience. Your feedback is greatly appreciated."
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Briana Ketelsen

March 8, 2025

5  out of  5
rating by Briana Ketelsen
"Great guy! He puts back into his community and it’s much appreciated. He gave the local police department gift cards to a local restaurant and we were so thankful!"
We responded:
"Thank you for your kind words and for sharing your experience. It's wonderful to hear that our efforts to support the community are appreciated. We believe in giving back and are glad to know it made a positive impact. Your feedback means a lot to us."
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Desiree Garver

March 8, 2025

5  out of  5
rating by Desiree Garver
"Michael has been the best agent one could ask for! I’ve been multiple providers and agents and he is hands down the best of the best. Between getting a new vehicle, moving, windshield chips… he always comes to the rescue and fast."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that our team has been able to assist you promptly and effectively with your insurance needs, whether it's getting a new vehicle, moving, or dealing with windshield chips. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If there's anything else you need, feel free to reach out. "
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Megan Klopp

March 7, 2025

5  out of  5
rating by Megan Klopp
"I can’t say enough great things about Michael Oehrke and his team at State Farm! From the very first interaction, they have gone above and beyond to provide outstanding customer service and ensure I have the best coverage for my needs. They are knowledgeable, friendly, and always take the time to explain policies in detail, making sure I feel confident in my choices. Whether I’ve needed help with a claim, a policy adjustment, or just had general questions, Michael has been incredibly responsive and supportive. They truly care about their clients and make the insurance process smooth and stress-free. If you’re looking for an agent who is professional, trustworthy, and genuinely invested in helping you, look no further than Michael Oehrke at State Farm. I highly recommend them!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that our team has been able to provide you with the service and support you deserve. We strive to make the insurance process as smooth and stress-free as possible, and it's rewarding to know that we've succeeded in doing so for you. Your recommendation means a lot to us, and we're grateful for your trust and confidence in our agency. If you ever need further assistance or have more questions, we're here to help."
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Dallas Mosley

February 21, 2025

5  out of  5
rating by Dallas Mosley
"Family has been with this company for 10+ years and has helped us out through all our ups and downs please look at them and trust them to help you through your lows and take the weight off of your shoulders"
We responded:
"Thank you, Dallas, for your kind words and for being a loyal customer for over a decade. It's wonderful to hear that we've been able to support your family through various times. Your trust and recommendation mean a lot to us, and we're committed to continuing to provide the support and service you deserve."
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Kelsey Patterson

February 18, 2025

1  out of  5
rating by Kelsey Patterson
"My husband has had coverage with StateFarm for almost 5 years and he’s never been able to talk to his assigned agent, Michael Oehrke, not one single time. We’ve reached out several times but always have to speak to someone else. He originally was on a joint plan with his father; unfortunately, last year their house was struck by lightning and they were dropped by StateFarm. My husband continued to keep his coverage with StateFarm, however after the recent fires in California, his rate has gone up tremendously! My husband commutes no more than 20 miles a day for work and has a squeaky clean driving record, but was being charged nearly $200/month, which is just outrageous! We have tried contacting Michael multiple times, but again he has never retuned our calls. Due to this negligence and poor service, my husband switched to Progressive and is paying 30% less than what he was being charged with his StateFarm policy! I’m not sure how Michael’s office has received so many high ratings, but myself, my husband, his dad and several other family friends have had nothing but bad experiences with this office!"
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Meghan Wilde

January 31, 2025

5  out of  5
rating by Meghan Wilde
"Michael is great, answers all of our questions and provides affordable quotes fast. Recently we had to make a claim and Michael was right there every step of the way. Thankful to have Michael and State Farm."
We responded:
"Thank you, Meghan, for sharing your positive experience. It's wonderful to hear that Michael was able to assist you promptly and effectively, especially during your recent claim. Your satisfaction and trust mean a lot, and we're grateful to have you as part of our State Farm family."